Sergiu Admin

You can find our Privacy Policy here.

We are committed to providing you with the best experience possible, so we are constantly working to make sure our product and service is completely transparent, fair and exciting to use. If you ar...

We understand there can be unforeseen changes in life that can seriously impact your ability to pay and our team are here to help. If you have any concerns about not being able to pay your upcoming...

The easiest way to contact our team is through your app. Select the person icon (bottom-right corner). Under ‘Help’ select ‘Contact Us’ This will take you to our live chat service or you can leav...

In your app, on the main page there is a widget to the right of ‘Available to spend’. If you slide it right, you will have a snapshot of your total balance along with the next 3 months bill amounts...

On your app there is a wallet icon which will take you to all the payment options we offer. Direct Debit After choosing the wallet select ‘Set up Direct Debit’ You'll now need to follow the on-scr...

If you haven’t received your order yet, please contact the relevant retailer.

For existing customers, your account is available to view in your app. Open the app on your mobile device to view your credit limit, available to spend, points and rewards, latest bill and much mor...

If you've had a change in circumstances that may affect your ability to deal with your Frasers Plus credit account today, or in the future, please let us know so that one of our agents can try to h...

We appreciate that life can sometimes present challenges. Whatever your circumstances, please know that we’re here to offer our assistance and support during these times. If you feel like you need ...