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Once you’ve converted your points to a Reward, you’ll have 12 months to spend the Reward before it expires.

Check you've got enough points to reach the minimum Rewards Balance threshold, which is 500 points (not including pending).   If you think you have enough points, Submit a request and we'll be happ...

A refund by a retailer will be applied as a credit transaction and will not link back to the original purchase. When a return is credited to the account the original purchase will still be active a...

If you see a transaction on your account that you don’t recognise or if you’ve noticed any suspicious activity, please contact us at fraud@frasers.plus so that we can investigate this.

500 Points = £5 on First Purchases of £20 or more at cultbeauty.co.uk - Promotion Terms Promotion 500 Points = £5 on First Purchases of £20 or more at cultbeauty.co.uk. Subject to availabilit...

Complaints Information Firm name: Studio Retail Limited Group: (if applicable): N/A Other firms included in this report (if any): None Period covered in this report: 1st May 2022 31st October 2022 ...

Once you’ve been approved, yes. You’ll be able to use your Frasers Plus account online and in any stores where Frasers Plus is accepted.

Instalment plans are set and amended in your app on the transaction section. There are interest free options available, just choose a 1 or 3 month plan before you make any payments. Find the transa...

You can use your Rewards to purchase items available in-store and online with participating retailers. Rewards can’t be used to pay for: Delivery charges Gift cards & gift vouchers In-store servic...

If a device you don’t recognise has been registered to your account, you can remove the device in the Frasers Plus app. Log in to the Frasers Plus app Select the person icon (bottom- right corner)...