What if I already have a Frasers Plus account?

Will my Studio Pay account still switch to Frasers Plus?

Yes. We’ll no longer be offering our Studio Pay credit product and because of this we have made the decision to switch your Studio Pay account balance to your existing Frasers Plus account. Your account will be switched within two months of the opt out date that we’ve provided to you in an email.

What do I need to do if I'm happy to switch to Frasers Plus?

You can manage whether you want to switch or not, please refer to the email or letter you received to find out how and when you need to do this by.

If you’re happy to switch, we’ll take care of everything else for you. We’ll be in touch when your account is switched to Frasers Plus.

Please be aware that we reserve the right to postpone or cancel your switch if your circumstances change.

Switching to Frasers Plus is easy

You won’t need to apply for Frasers Plus and we won’t be carrying out any credit checks that will impact your credit file.

Your Studio Pay account balance will be automatically transferred onto your existing Frasers Plus account. You have a credit limit amount already allocated to your Frasers Plus account. We may increase this, subject to affordability, by an amount up to the total value of your existing Studio Pay credit limit. We will let you know your new credit limit once it has been increased. If you don't want your Frasers Plus credit limit to increase, you will need to opt out of the switch.

If you have a Studio Pay balance, we’ll transfer your balance onto an instalment plan that offers you the maximum flexibility to repay. You’ll have the option to replan your balance to reduce the interest by logging into your Frasers Plus account. To pay no interest on your transferred balance you can select a 1 or a 3 month instalment plan.

Until the switch takes place you will need to make payments as and when they are due, you can also continue using your Studio Pay account as normal.

Don’t worry if you need time to decide. We’ve sent you an email / letter with the date you need to make your decision by.

What will happen to my Studio Pay account balance?

If you have a Studio Pay account balance this will be transferred to your existing Frasers Plus account. You’ll see the instalment plan, monthly instalment amount, and interest you’ll pay over the length of the instalment plan in your Frasers Plus account.

You can replan your balance to a shorter instalment plan to reduce the interest you will pay.

Your Frasers Plus annual percentage interest rate (APR) will stay the same. This will be used to calculate any applicable interest on the balance we transfer from Studio Pay.

You have a credit limit amount already allocated to your Frasers Plus account. We may increase this, subject to affordability, by an amount up to the total value of your existing Studio Pay credit limit. We will let you know your new credit limit once it has been increased. If you don't want your Frasers Plus credit limit to increase, you will need to opt out of the switch.

What if I don't want to switch?

That’s completely up to you. See our ‘Can I opt out if I already have Frasers Plus?’ FAQ for more information.

For any further queries

If you have any further queries, contact us about the switch at [e-mail].