If you've had a change in circumstances that may affect your ability to deal with your Frasers Plus credit account today, or in the future, please let us know so that one of our agents can try to help you. We understand there can be unforeseen changes in life which seriously impact your ability to pay, such as divorce, a hospital stay, bereavement or losing your job. Our team are here to help.
If you need to speak to one of our team, our contact number is 0800 118 1010.
Alternatively, you can Submit a request or contact our team through your app.
- Select the person icon (bottom-right corner).
- Under ‘Help’ select ‘Contact Us’
This will take you to our live chat service or you can leave us a message. You can also see all previous conversations you've had with us.
Our contact centre opening hours are –
Monday – Friday: 9am – 6pm
Saturday: 9am – 4pm
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