When returning your purchase to the retailer, this will not immediately show on your Frasers Plus account until the retailer informs us that they have processed the return. Please refer to the retailer’s return policy for more information.
When we receive notification that your return has been processed, we’ll apply a refund to the plan your return is associated with.
Until this this return is showing on your Frasers Plus account, we’ll require you to make payments. This will be needed so that you’re not charged a late repayment fee and it does not affect your credit file.
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